Chief Empowerment Officer
"People need to be more than inspired.
Today, they must be empowered."
Our CEO, Jeffrey Chalmers, is a committed, caring and well-respected professional who has worked closely with executives in many successful national companies and organizations, as well as served in training or Board positions with the National Association of Realtors, Women's Council of Realtors, The Beverly Carter Foundation and vital community programs.
A lover of people, places and tech, Jeff has spent the last three decades dedicated to perfecting the consumer sales, financing and closing processes, while also mentoring countless sales, management and paraprofessionals all across the country on vital topics such as relationship building, brand marketing, process efficiency and service excellence. More than just a trusted mentor, Jeff is also a skilled practitioner having successfully closed more than 15,000 residential real estate transactions totaling well over $5B in sales. His recipe for success? Focus on the FUNdamentals™: people, the process and profitability and, without question, always be Honest, Open and Transparent (HOT™).
In addition to a successful salesman, Jeff is also a serial entrepreneur. Starting in the early 1990s, he founded one of the country's first VA (virtual assistant) services that remotely managed the closing pipelines for some of the Northeast's most successful conveyancing firms. Next, in the late 1990s, he founded New England's first regional settlement company and built one of real estate's first CRM platforms, ClicknClose™, which singularly streamlined an inherently inefficient closing process occupied by a frustrated industry of conveyancers, Realtors, mortgage brokers, lenders and title examiners. Highly transparent, communicative and ultra-efficient, this solution reduced the basic days to closing from 30 to less than 10.
Then, in the early 2000s, Jeff built ClicknClear™ the industry's first post-closing reconciliation platform which streamlined an antiquated and truly inefficient, yet extremely profitable, secondary market. Loved by busy conveyancers and their title insurance companies, it was a welcome tool enjoyed by many national correspondent lenders and servicing companies. So, in an industry plagued by decades of inefficiency, Jeff streamlined what many thought was simply impossible. Next up? The home loan process.
In 2005*, following decades on the closing-side, Jeff engineered one of his proudest creations, ClicknCompare™. A powerful real estate web portal, it was a huge innovation for consumers, especially first-time homebuyers, because it created a transparent "one-stop" way to instantly Find a home, the best Financing, then to Close (digitally) in as few as 5 days. Moreover, consumers benefited from two ingenious, pre-TRID (2015*) cost-saving safeguards: a GFE Fee Guarantee (so no consumer would overpay) and a proactive 7-day (prior to close) HUD-1 review process.