• FUNdamentals

    According to Forrester Research, “It costs 6x - 7x more money to acquire a new client than to maintain an existing one.” This is why many companies fail. Today's salespeople just can't consistently attain, sustain and retain new or past clientele because they desperately lack the passion, skills, tech and training needed to build strong, loyal and reciprocal relationships that could create significant long-term income and savings. In fact, Salesforce states:

    • 64% of salespeople who fail do so because they're in the wrong job, not because they can't sell.
    • A 5% reduction in the customer defection rate can increase profits from between 25% - 80%.
    • In many companies, 20% of the sales force delivers 80% of the company's gross revenue.
    • More than 50% of sales managers are too busy to train and develop their sales teams.
    • An average company loses between 10% and 30% of its customers each year.

    At REsults Consulting, we create perpetual success for businesses of all kinds. As Business eStrategists, we specialize in infusing the new with the old - proficiently. We teach, train and empower clients to successfully grow into productive and profitable professionals. While many just "get by", most have difficulties delivering trustworthy, value-centric customer service and even more fail at delivering a memorable experience seamlessly, efficiently and effectively using intelligent technology. Today, you have to do more than just work hard. You need to Get REsults.

     

    Wish you could inspire excellence in your employees? Contact us.