• FUNdamentals

    According to Forrester Research, “It costs 6x - 7x more money to acquire a new client than to maintain an existing one.” This is why many companies fail. Today's salespeople just can't consistently attain, sustain and retain new or past clientele because they desperately lack the passion, social skills and training needed to build strong, loyal and reciprocal relationships that would create significant long-term income and savings. In fact, Salesforce states:

    • 64% of salespeople who fail do so because they're in the wrong job, not because they can't sell.
    • A 5% reduction in the customer defection rate can increase profits from between 25% - 80%.
    • In many companies, 20% of the sales force delivers 80% of the company's gross revenue.
    • More than 50% of sales managers are too busy to train and develop their sales teams.
    • An average company loses between 10% and 30% of its customers each year.

    At REsults Consulting, we specialize in creating perpetual success for businesses of all sizes by teaching professionals how to deliver old-school, value-centric customer service enhanced by today's intelligent technology. Although traditional business focuses on numbers, it's driven by people. So, we focus to improve a person's attitude, perspective and skillsets to increase their productivity. Then, we improve their process and systems to exponentially increase their profitability. Today, to grow a professional or business from productive to profitable requires much more than just old-fashioned hard work. Interested in improving your productivity and profitability? Get REsults.

     

    Wish you could inspire excellence in your employees? Contact us.