• FUNdamentals

    According to Forrester Research, “It costs 6x - 7x more money to acquire a new client than to maintain an existing one.” This is why many companies fail. Today's salespeople simply lack the skillset(s) needed to successfully attain, sustain and retain new customers because very few employers offer in-depth training on how to build strong, loyal and reciprocal relationships that would create significant long-term company savings. In fact, Salesforce states:

    • 64% of salespeople who fail do so because they're in the wrong job, not because they can't sell.
    • A 5% reduction in the customer defection rate can increase profits from between 25% - 80%.
    • In many companies, 20% of the sales force delivers 80% of the company's gross revenue.
    • More than 50% of sales managers are too busy to train and develop their sales teams.
    • An average company loses between 10% and 30% of its customers each year.

    At REsults Consulting, we specialize in creating perpetual success for businesses of all sizes by teaching professionals how to infuse new-age, intelligent technology with old-school, value-centric, customer service. Although standard business is focused on numbers, it's driven by people. Improve a person's attitude, perspective and skillsets and you will increase their productivity. Next, improve their process and systems and you will increase their (your) profitability. Today, to grow a professional or business from productive to profitable requires much more than just old-fashioned hard work. Interested in improving your productivity and profitability? Get REsults.

     

    Wish you could inspire excellence in your employees? Contact us.